Scott Jahnke

Review of TRUE Insurance Agency

I was buying a new house in Ithaca and wanted a lo...

I was buying a new house in Ithaca and wanted a local insurance agent to give me a quote. I had called around 5 or 6 different agencies. I was driving past this agency and I thought I would give them a call as well since they looked to be local. I called on a Tuesday afternoon, talked to a woman (can't remember her name) provided my details and she said she would have a quote over to me most likely on Wednesday. On Friday I still had not received a quote so I called again and talked to the receptionist (I believe her name was Alex), she took my information (phone number and email address) and said she would follow-up with me. By Tuesday the following week I still had not heard from anyone.