The room was out of electricity the time was 10:20...

The room was out of electricity the time was 10:20 at night. And the staff tell us they are going to "fix it" We were tired and really needed to take a rest yet we spend 40 mins in the darkness.End up get The other room next door and they are very sorry and absolutely NOTHING .Maybe we look young but refering the customers as girls after this kind of situation and giving absolute no compensation ,not even help with the luggage when we change the room was just the worst !
It s not worth even a star. It s the worst accommodation experience in history. It s very tired. I need to rest at the hotel but the room is out of power. At 10:20, the service staff still said that they would fix it. It s very tired and can t rest. The room is dark and no way. Packing up things, it took me forty minutes to finally announce that they couldn t fix it. I just said that I was very sorry to change to another room next door. I told us that we would change the room and use girls to call us. We feel very unrespected. Maybe we think we are Tourists will not come again, don't pay attention at all, can't do anything in the dark, and finally change rooms, just say we are very sorry, there is no compensation, the room is exactly the same next door, even when it is time to change Help us get some luggage, maybe the special room type treatment that the booking website buys is like this. It is recommended that you don't be attracted by the special price...