Rhonda Barrientes

Review of Chapman Auto Plex Scottsdale

Took my 2012 Dodge Caravan in to have a remote sta...

Took my 2012 Dodge Caravan in to have a remote starter installed, an alignment, locking gas cap and wiper blades. After keeping my vehicle a day and a half and me finally going over to retrieve it, I was told they did not have the remote starter in stock and would have to order it. The thing that was unbelievable I was charged $390 for an alignment, locking gas cap and wiper blades.I was quoted prior to the work being done $135 for the alignment, $28 for the locking gas cap (which I found out was not true from the parts dept.) and he said he would throw in the wiper blades. I think he actually meant the labor of installing the wiper blades but that is not what he said. I think he was just pulling numbers out of the air. Will not be returning to this dealer as I checked alignments at other dealers and found out I was grossly over- charged. The reason I was at a dealer to start with was to establish a maintenance schedule for my vehicle and get the remote starter with two FOBs. I could have gone and gotten the alignment, gas cap and blades much cheaper. I didn't get what I came for.