Ramona Foamete

Review of Iutta

Completely disappointed with the acquisition made ...

Completely disappointed with the acquisition made by the highly unprofessional and unattractive staff. My girlfriend went to the showroom for me to pick up the sandals but they were handed over only in an extremely small bag that included the sandals at the limit. I realized when they came to me as a heel, the model was put in a place. Although their quality was ok, because of the hoop, they did not come well and I wanted to return them.
We returned the product to the showroom and asked for the return of the money. I was told that the money can not be returned on the spot and I have to wait for 14 days to return the money to my account. After 14 days it took 3 insistent phone calls to the Iutta team to see the money back. And ... SURPRISE !!! They returned my shoe price minus the money back to the courier although I did not use the courier for the order. This also required other phones with insistence to get back the full amount, the amount that was returned to me after another 7 days.

Conclusion, lack of professionalism, lack of care for the client, unreliability, product sin! I am one, I will no longer order anything from them.