Kevin Roy

Review of Brotman Medical Center

I came to the ER with a sprained ankle. I was int...

I came to the ER with a sprained ankle. I was interviewed right away. When I started to get up to move to the waiting area, the lady who took my information told me just to sit, so I didn't have to walk on my painful ankle unnecessarily. The triage nurse called me in within minutes. She asked me if I needed help, but I declined and hoped to her. She put ice on my ankle right away and got me inside promptly. Dr. Mayweather introduced herself after only a few minutes and got my X-rays started. After a short wait, Dr. Mayweather explained that I had no fracture and talked to me about my sprained ankle. My ankle was wrapped up and I was fitted for crutches and left fairly promptly.

The staff members were uniformly courteous. They were clearly cognizant of the pain I was in and attended to that (as opposed to other ERs where you're made to feel as if they're doing you a favor by treating your pain).

Overall, my experience was quite pleasant and I would return to the ER should the need arise.