DEBBIE BAKER

Review of Sunrise Credit Services, Inc.

Ruined by life - I Switched phone services and Sp...

Ruined by life - I Switched phone services and Sprint was suppose to pay Tmoible the balance of my contract. Unknown to me, they did not, No phone call from T-Mobile. I get a call from sunrise who said I owe T-Mobile 2100. I asked which is usage and what part is for the actual phones. They said 700 was for usuage. I know I was responsible for usage and gave them 700 by cc over the phone =they told me to call Sprint and they would call me back in a few weeks to make sure i got the phone thing straighten out. So I call sprint and they told me I need to go to a sprint store and submit the bill. So I went to a sprint store, but they were not an authorized dealer and told me to go to an actual store, so I did, they said I needed to go to the store where i signed up, I did, but they were no longer their.. this was becoming a disaster. I tracked the person who sold them to me at a different store who told me i only had 30 days to submit the bill butI should try it. He gave me a fax number and I submitted the bill for them to pay off my phones from T-Mobile (i gave sprint my T-Mobile phones and they said they would pay T-Mobile. Sunrise nevercalled me back. I assumed They got paid. I didnt even remember the name of the collection agency that called. I think the job of a collection agency is to collect money right? Wrong. Apparently sprint never paid. Sunrise never called, never sent anything in the mail, but instead put this on my credit report unknown to me untill my loan officer called to let me know I couldnt get my loan because my credit score dropped 40points and mentioned sunrise to me. I would have gladly paid them not to have this on my credit report. In my 55 years I have never had a collection account-now there is nothing I can do. Even if you pay it, It stays on your credit for 7 years. I will be too old to need credit by then