This place has no heat or air conditioning current...

This place has no heat or air conditioning currently in any room. It is not mentioned when you book but when you check in. Normal places advise you of these things (pool maintenance, parking issues etc) This is an ongoing issue (see reviews from ad early as Feb of this year. They did provide space heaters which unfortunately are not adequate for 2 floor loft rooms. P We showed up at 3pm to check in and room was not ready. Was told by front desk staff they would call once room is ready. When we didn't get a call by 10:30pm we returned to the hotel. Desk agent said she personally tried to call be but got a wrong number. Asked her to call again and guess what? My cell phone rang. Then she said she may have dialed the wrong number. Wouldn't you double check the number for an error if that was the case?
Being Titanium Elite I spend on average 80 nights a year at Marriott properties, from 5 star Ritz Carltons to Courtyards. This place probably ranks at the bottom. From the lack of responsibility taken by management to ineptitude of front desk staff I'm not sure how this place can be called a Marriott property. Basic things like HEATING at a mountain resort should be provided or at least disclosed to potential suckers...um I mean guests. Maybe they need to fire people like Stephen who just offer lip service with no real results. Take a look at all the one star reviews and they all have the same issues. I wouldn't have issue if the heating situation was mentioned on their website before I booked so I could decide for myself if we would choose this hotel. The fact that it was only mentioned at checkin is underhanded and sneaky.