The most unprofessional medical practice I have ev...

The most unprofessional medical practice I have ever had the misfortune to be involved with.
After following my doctor from her previous position, I made an appointment. The front desk/answering service was extremely rude when I tried to reschedule my appointment that had been cancelled by my doctor. Because I think highly of my doctor, I persevered and left a message for my doctor - which, frankly, I was not even sure she would get, due to the hostility I had received!
My doctor eventually got back to me after 2 days and personally scheduled a new appointment 2 weeks later. She also apologized to me for the rude treatment I received from the answering service/front desk.
I was advised to come in 30 minutes early on the day of my appointment as I had to fill out various forms. My appointment was set for 8:30am and I arrived at the Center by 8:00am, after driving into NYC (1 hour and 15 mins). When I entered the building I was told by the security guard that he thought my doctor had called in sick. I went upstairs to the office and was given some forms to complete. I then asked the woman at the front desk if she knew whether my doctor was coming in and she said that she was expected. I informed the woman at the front desk of what the security guard had told me, and after making a phone call, she confirmed that my doctor was not coming in. I am not sure at what stage I would have been told this...... had I not mentioned it?
I am a business professional and I consider this to be unacceptable behavior in every sense of the word. Why was I not notified by text, email or phone that my appointment had been cancelled? Instead, I wasted my time, effort and money battling NYC commuter traffic. I incurred tolls and parking fees, not to mention the cost of gas! Neither the Center nor my doctor had the courtesy to contact me ahead of time.
Nobody should have to waste this much time and effort without the courtesy of some prior communication. This is the digital era for goodness sake! We all carry cell phones.
I wholeheartedly accept that we all get sick....... but please, have the courtesy and professionalism to call and inform us ahead of time.
How disappointing this whole experience has been and I pity anyone else who has to go through a similar situation.
I am thoroughly disgusted with the practice in general and my doctor, for not having the common courtesy to call, when they/she knew I was coming long distance for this appointment! SHAME ON YOU!!!!