Tried getting internet at our new house. Said they...

Tried getting internet at our new house. Said they had to survey the area. Tried for a little over 7 weeks to get them out here and Aaron, a horrible customer service rep, kept saying the following week. They never came out to our house when they said they did. Also, had the audacity to say they couldn't provide Internet because there was a tree right next to our house that was in the way of putting up a satellite dish (we don't have any trees and we already had a first step satellite dish on the house).