Hi, Gina Saez,

Hi, Gina Saez,

I have to file the complaint that an amount of coins left in my car was stolen, that my personal cards and stuffs were taken out the hidden case of the car, scattering at the Passenger Seat and that the trunk container for BACKUP Tire was opened when I picked up the car at your office.

I feel much sorry for the experience and the bad service.

unquote

BNP 2057 Passat 2013, gated in on Wednesday 11/11 for fixing Engine Monitering system malfunction and gated out for pickup on 11/16. The experience happened during that period 11/11~11/16.