Must say I was a bit underwhelmed by my visit here...

Must say I was a bit underwhelmed by my visit here. Firstly we arrived and stood waiting at the door for a good 5 mins before anyone acknowledged us. Having made a reservation, we were then shown a table right next to the door. We asked if there was a table elsewhere and eventually they found us a better table upstairs. We were given menus but no winelist which we had to request as we were ordering our food. We then had to wait for someone to return to take our drinks order. Starters arrived and the waiter was about to walk away when I pointed out that we had no cutlery. Nor had we received any of the complimentary bread. Our drinks still hadn't arrived. I flagged down a waitress attending another table and asked if we could have our drinks, she replied " have you ordered them?" This was all a bit farcical to say the least. Granted, they were busy and fortunately the food was good. But sloppy service really let the place down