Kimberly Stone

Review of Kerry Toyota, KIA & Subaru

Go to Greens Toyota instead. My husband and I had...

Go to Greens Toyota instead. My husband and I had severe storm damage to our property which did significant damage to our house and totaled one of our cars. We went to Kerry Toyota to test drive a Yaris IA to decide if we would buy new or used. After driving it we decided to purchase the new car. We explained that we did not have our check from the insurance and that my husband needed to get his paperwork for his discounts as he is an employee at TMMK in Georgetown. The sales manager said we could sign everything and drive the car home that day, reluctantly we agreed. For the next 2 weeks we were harrassed about the insurance check on top of the stress we were already going through with the property damage. After receiving the insurance check my husband immediately deposited the funds and got a cashier's check that he hand delivered. The dealership cashed the check then when the payment came due we noticed that the payment was much higher than expected. We called the financing company and were told that the wrong contract was sent leaving off the down payment from the insurance check. After 2 weeks the contract has not been received by the financing company. This is the 5th Toyota that my husband and I have owned and we will never return to Kerry again to purchase a vehicle.