Brian Rosenfeld

Review of Pacific BMW

I was in the market for a new lease and wanted to ...

I was in the market for a new lease and wanted to work with a dealership that treats their customers with respect and provides an enjoyable car buying experience. I live in Las Vegas and flew to Glendale just to buy a car from Pacific BMW!

From the minute I walked in I was greeted with a smile and was introduced to my client advisor Serge Minassian. He listened to all of my wants and needs and suggested the perfect car that would fit into my budget. We took the elevator up to the roof to check out their inventory and I saw the car for me; a 2015 mineral gray 320i with black kidney grills, moonroof, and driver assist package.

It only took a short time for Serge to check my credit and put together my lease deal. While I waited for him, I relaxed in the lounge where I drank fresh espresso, and ate fruit and cupcakes, while checking my e-mail on their wifi.

After Serge and I agreed to all of the terms, he introduced me to the Finance Manager, Jarod Loux. Jarod was a great guy and took the time to explain all of the important details to me. The entire process flew by and I think I had all of the paperwork signed in about 20 minutes.

Overall, I had an excellent experience with Pacific BMW and drove back to Las Vegas with a big smile of my face. I would highly recommend anyone who's in the market for BMW check them out.