Victoria Tlsty

Review of Crown Honda of Southpoint

I hadn't planned to get a new car, but my experien...

I hadn't planned to get a new car, but my experience working with Crown Honda was so excellent that I didn't hesitate at all to sign on the dotted line with them. The first time I stopped by the dealership, they were very busy and weren't able to see me that day. I had left my number at the front desk, but I also didn't wait. I was surprised when a representative, Julian, reached out to me the same evening to follow up and schedule an appointment later that week for me to return. Working with Julian has been an absolute pleasure - he's honest, kind, and exuberant about his job, which is incredibly refreshing. Because of my work hours, I kept him there late a few nights, but he never complained, never seemed like he was itching to get out, never made me feel like I was bothering him. He's very knowledgable about the vehicles on the lot and went out of his way to try to find the best car for me; the one that checked all of my boxes. In addition to Julian's help, I worked with his manager, Cannon; he was kind, patient, and seemed committed to helping me find the RIGHT car, and not just selling another one off the lot. I hope that sharing my experience will encourage others to visit Crown Honda so they can have the same painless car-buying experience I did. Also, to the team - thank you again for all you have done for me!!