Caveat emptor - let the buyer beware! PGT s warra...

Caveat emptor - let the buyer beware! PGT s warranty is basically worthless! We purchased a home with PGT windows and four of them were de-laminated. I called PGT s customer service. Never in my life have I been so rudely or summarily dismissed. The customer service agent said The warranty is for 10 years and extended ONLY to the original owner. You are not the original owner therefore there is no warranty; and he added how do I know you did not power wash your windows or do other things you are not supposed to. PGT appears to have lots of conditions that disqualify a warranty claim. Our house is 8 years old & was built by one of the area s most respected high-end builders. Avoid PGT and seek out other manufacturers that build quality hurricane windows who offer a fair, reasonable and transferable warranty.