I completely regretted booking at this place for a...

I completely regretted booking at this place for a wide variety of reasons. I would probably have given them 1.5 stars because it seemed like they were doing renovations. I saw little evidence of that except that facilities were closed and the name of the place was being changed. The garage was closed, but we were made aware of that before booking. I was pleased with that, because there wouldn't have been anywhere else for us to park. Luckily, we had free valet parking through the Visit Philly package, which we got through the Philly city website. Otherwise, valet parking would have been $42 per day. More frustrating than no free parking was the fact that the pool was closed, there is no continental free breakfast (or even free coffee in the lobby) even though it advertises free breakfast, you have to pay for their wifi even though they say its free, and the hotel advertises a terrace restaurant that does not exist. You can eat at the bar in the hotel lobby, but you may as well be at Applebee's. They serve generic coffeehouse drinks and bagels, etc. during the day, but coffee was $3 for a small. The staff was generally nice, but the problem is that they clearly lack leadership. There was no real interaction when I checked in nor when I checked out. They just asked for my name and processed the paperwork. The maids I saw in the hall smiled to me and seemed pleasant, but also seemed to lack leadership. They came to my room for cleaning service before we were ready (no big deal), but then never returned. The room wasn't dirty, but it was missing things. There were no face towels, so I had to wash my face with a hand towel. There were no cups, so if you need a drink at night or need to take medicine you'd have to stick your head under the sink. The hotel was out of date as well. There was minimal lighting in the rooms and hallways, and the lights that were there were covered with yellow plastic shades that made it look very strange. The carpeting was additionally very dark and had what I hope was bleach stains from cleaning. The walls also had some weird puke yellow fabric material. It felt like you were on the Titanic when the ship sinks and everything is dark and creepy, but the water hasn't rushed in yet. When we left, I searched for other hotels we could have stayed at. There were many with equally convenient locations at similar or better prices that did not have lacking facilities or bad management. I will return to Philadelphia, but not to this hotel.