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Basdeboom

3 years ago

New boiler started to leak after 2 weeks (may happ...

New boiler started to leak after 2 weeks (may happen). Clear a hole in one of the tubes that come out of the heat exchanger. Called the supplier and referred to Intergas. Intergas called and before I could finish my story, the operator started to shout just about that the installation of the boiler would not be good, a new boiler would never leak, and I had to call the installer. I tried to make it clear that the boiler supplier had referred me to intergas, but Mrs. continued to rattle through me and there was nothing to begin with.

So I called the installer, who came by, asked me what the problem was and said: then you should not be with us, but with intergas.
I then told the story of the great telephone operator of intergas and that I am not getting any further.
Installer offers to give Intergas a call, a phone call of less than 2 minutes, and the next day intergas was at my door to repair the boiler.

Repair and service speed was good. But the way in which I was contradicted by the telephone operator did not seem like anything and was extremely rude.

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