Barbie

Review of The Landmark Resort

Upon arrival I was treated rudely because I had ro...

Upon arrival I was treated rudely because I had rode in a car for hours and it was late. I was not my typical self as far as appearance. Then there was a deposite and resort fees which were more then the stated. They charge for booking threw 3rd party. Ok so we got threw that. Then the hotel indoor pool was shut down for maintenance and resurfacing. My husband had called prior and they said it was open till 11. Nothing of it being closed. So onto next day. The assistant manager which I told about how I was treated gave me a food credit for lunch. Which doesnt change how I was talked to and looked at. Then he was walking around laughing and joking with the female who treated me that way.ok so we got threw that. So Sunday morning we woke up and had a late check out. Which normal check out is 11 so we were checking out at 12. We took a few things to the car at 1030 to come back and find our room torn apart and food and drinks dumped out it was 10:40am and we were not even checked out.. My purse was in there along with other stuff. Called down to front said it would be dealt with. Gave us another food credit. Yes that was a very nice gesture but this was our first time at this particular resort and my personal belongings were in there. Oh and also they did not charge my sister or the man infront of her for deposit. Which upon checking out the appologised but that they should have been charged as well. But their appearance was better then mine so you do the math. We watched someone get arrested for being on drugs and asleep in the stairwells and the person in custody charged at my daughter. Then we watch 2 people be sent out and excorted by guards for stalking around the hotel. It was just a horrible weekend. I would not recommend this resort. Food doesnt fix the service or going threw someones stuff in all honesty.