Vero InCali Review of Foxen Vineyard
Customer service was terrible. I will admit fault ...
Customer service was terrible. I will admit fault as our reservation was for four but at the last minute another friend wanted to go. We arrived a few minutes before our reservation and asked if we could just pull another chair up to our table. The women in the black tank top did not bother to check if that would work for the pourer or consult with someone else before telling us no. She was willing to have our group take over 2 tables but not willing to just have one more person at our table. I wish the interaction with the woman was to say at the very least friendly but she was dry. We might have split the group and stayed to enjoy wine if she had any customer service at all. Needless to say we left. Blessing in disguise I suppose as we ended up visiting the next winery down the trail and had a good time there. I wouldn t be so inclined to leave this review if this was the only time someone in our group had gotten bad service from this location. Apparently this is the norm.

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