Diana Blank

Review of The Ritz-Carlton San Francisco

Every stay at the Ritz Carlton SF has been fabulou...

Every stay at the Ritz Carlton SF has been fabulous- the customer service and hospitality is the best in the industry! We have a child with special needs and he is treated liked any other guest and the hotel is understanding about his needs for accommodations and expressing himself differently. We stay on the club level and eat our meals in the lounge- the food, service and ambience are lovely! Leo, Aidan, Rudy and Carmen, who work in the lounge, make us feel right at home and provide very welcoming, attentive customer service! Guest relations has provided a special dessert or treats for the kids in our room (along with a personalized card) when we are celebrating a birthday or other special occasion. We come home feeling completely recharged after each stay at this Ritz!