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Dan W

3 years ago

I'm taking all things into account before I drop t...

I'm taking all things into account before I drop this review.

The staff that I dealt with were friendly enough but this story is the perfect example of a lack training, resourcing or just lack of professionalism.

- A staff member called me advise I had lost property handed in at the station.
- I went in on Saturday to be told that the lost property room is locked on the weekend and that I needed to make an appointment to collect my belongings.
- I called during the week to be told no appointment needed. Just come in.
- Arrived after lunch to be told Lost Property was closed on Wednesdays.
- "Come back tomorrow between 9-4"
- Arrived Thursday at lunch time. Guess what? Yep "Closed for lunch".
- So I waited for 20 mins.

Finally got what I needed. Thanks to the friendly staff but my experience was horrible.

In addition while I waited I noticed this.
The justice of the peace window had several people waiting for signed documents. While they waited the gentleman behind the counter was eating his lunch - Go out the back for God sake!

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