BaileyPh 21

Review of HCA Rockford Center

I ve never worse in my life than when I was here. ...

I ve never worse in my life than when I was here. The nurses would messed up my medication dosages everyday, and I d mention it. They argued with me until I had to talk to my doctor with them. Staff would curse and yell just as much as some of the kids with behavioral issues. Heard staff calling us && the adult side the crazy people. Kids would eat in the day room, make an absolute mess, and it wouldn t get cleaned up for days. It is like this place as never seen a vacuum. I had to give them my deodorant and other hygiene stuff for them to put into a room, but when we asked to use it in the morning they wouldn t allow us to use it, and tell us to wait for another nurse to let them in. Every nurse had different rules. It was almost like you had to master every single ones ways to not cause a problem. Nothing about this place was consistent. The first night I was there, the nurse drew my blood at 6 am with just the light from the cracked door. My room was pitch black except for the night from the hallway. I respected none of the nurses here. One kid who had anger problems and autism was telling one of the nurses about how he feels the nurses don t respect his feeling, and one of the them yelled f*** your feelings and slammed his room door. I wish I was joking but I heard it first hand. But josie was my social worker, and I adored her. She understood all that I would have to say, she d ask me questions until we both understood what was going on, she knew how to reassure me I was gunna be home and away soon, etc. My mom even told me that when she was on call with her she started crying because she felt so relieved that there was finally someone who would answer her calls and explain everything to where she could understand. She d see me in the hallways and smile and say my name & it made my days. I don t think Josie should have to be behind the criticism of this facility, because when she was around, everything seemed like it was gunna be okay. I respect her on so many levels.