Horrible service ! Actually I didn't get any servi...

Horrible service ! Actually I didn't get any service at all ! Because my 2014 Toyota Corolla originaly came from North Carolina and I have official countrywide Toyota pre-paid maintenance plan for $800 which cover all regular maintenance activities.
But service adviser Lui told me that it's NOT working in CA and I should pay out-of-pocket by myself.
Than I go to Palo Alto Toyota and got my service without any extra payments like I did it before.God bless guys from Palo Alto Toyota !