Schris1

Review of Courtesy Chrysler Jeep Casselb...

2/3/2020

2/3/2020
Back to 5 stars for a great experience for my 60, 000 mile transmission service with Steven.

I had an appointment to repair a recall on my Jeep. My wait was minimal and was offered a ride to and from home (work). Great company and conversation both to and from work with the driver. Great service experience. No issues!

11/27/2017

The sales staff has no customer loyalty whatsoever. After purchasing 3 cars from this dealership, I promise to never purchase a vehicle from this place AGAIN. I will get my service and leave. No issues with service.

Reduced star by one for sales. Service offers more complimentary items which is great.

11/26/2018

Came for a quick lube lube and was told it would take an hour to an hour and a half. Took them 15 minutes to even acknowledge my presence. Decided to go to Jerry Ulm instead. Never coming here again for service! Reduced to two stars. Do not recommend.

Went to Jerry Ulm Jeep in Tampa. Service employee out less than a minute. Took my car in the shop immediately. Express service! Shame that I need to go outside my local area to get excellent service!