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I am changing my review from one star with a list ...

I am changing my review from one star with a list of problems to five stars.
over the span of the last couple of weeks, I have been dealing with the service department of this dealership because of issues with my vehicle.
Now to start with I had some major problems with the staff because they told me twice that my car was fixed but each time it wasn't.
The second time I picked it up I didn't even bother calling them back because I really felt like it didn't matter by this time. I wrote a review on here that wasn't nice by any means; however, less than 24 hours of posting my review, the service manager contacted me.
Shawn Smith told me to go ahead and bring it back so he can thoroughly check it out. This man went above and beyond to make sure my car was taken care of. He put me in a loner car first thing the next morning and my car was ready by the end of the same day.
As I picked it up, Shawn walked me out to my car and sat in it with me to make sure I was happy. I felt the difference right off.
He didn't have to contact me or even take on my car again, but he did and he made sure I left happy. I will gladly bring my car back to them for future services. Even thinking about checking out the car that I was given as a loner when I am ready to trade in.
Thank you for helping me out.
What I thought was a fluke to begin with really was because in the end, I dealt with the dealership that I knew before.

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