Scott Marlowe

Review of Securus Technologies

Try to get a refund for services charged but not r...

Try to get a refund for services charged but not rendered. Good luck. I gave up. I have to use their poor service because it is basically a monopoly. Half the time it does not work and 100% of those times there will be no refund. They send you to a page of choices about why you need a refund but the reason is never listed. Good job Securus.

Once again, I tried to get Securus to refund money that they owe for due to errors in THEIR equipment. No such refund will be given. FRAUD. DISGUSTING. They are so sickly sweet on the phone as they talk in circles avoiding the real issue. Just poor business practices. They remain unchecked and they know this. It appears that they will continue to scam the public out of their money as long as they are allowed to do so.