Missy W

Review of Old No. 77 Hotel and Chandlery

We were excited about staying at a quaint hotel cl...

We were excited about staying at a quaint hotel close to the French Quarter during our recent trip to New Orleans. What we arrived to was a mess. The hotel is under construction. When checking in, I specifically asked if the noise from the construction would be heard from our rooms as well, and I was assured there would be no noise. Well, there was no construction noise, but the rest was terrible! On Saturday morning, I was awakened by the extremely loud 2 way radio communication coming from the laundry room next door to my room. The room upstairs sounded like it was in my room. I heard every whisper, every foot step, every bump! I'm told they also heard us! The doormen were smoking at the front door and the check-in lobby was tiny. The only good thing I will say about this hotel was the concierge at the visitors desk. He was professional, professionally dressed, and very helpful. On check-out, we were also charged an additional $19.90 for the "Value Added Package", which was not on the original charges for the room. I still don't know what that "Value" was. We have traveled quite a bit, from Chicago, Baltimore, Las Vegas, Tennessee, Alabama, Texas, as well as Louisiana. This stay was really disappointing I will not recommend it to anyone.