I ordered a couch June 15th and it s now August ST...

I ordered a couch June 15th and it s now August STILL no couch! I ve been trying to get information or even a refund for it. I was transferred from agent to agent no one cared! I was getting so aggravated until today an online agent Perri got the problem done and corrected in less than 10 minutes. I m impressed!! I m 9 months pregnant so everything is a big deal right now. She was quick and efficient. Even though I will NEVER order from Ashley s furniture again; Perri is amazing