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Ryan juszkiewicz

3 years ago

I signed up though the market place put in all the...

I signed up though the market place put in all the requested info such as doctor and types of medication, made my $275 payment and waited until January until I could pick up my prescription. January comes and I was told I need a pre authorization, two weeks later I was told that insurance would only cover a $100 of a my $400 dollar medication, then I went to another doctor that was covered under marketplace and was told that I would've to go out of pocket, so I immediately canceled my insurance. When I canceled I was told I would be refunded I just got off the phone 2.5 months later and was told that I would not be refunded. CareSource and Indiana healthcare is a joke. They used the 14 days to cancel line on me, so now I am out $275 for getting no help at all. The market place website is misleading and is a complete mess. Really disappointed is an understatement now I am without insurance and back to square one. CareSource only cares about their fine print and not the customer.

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