Augie Calcagno

Review of Chapman Auto Plex Scottsdale

The car buying experience is always an interesting...

The car buying experience is always an interesting one. I visited multiple dealerships and was convinced I was going to purchase a different make, until I walked into Chapman. The salesperson, Mickey, was not only incredibly knowledgeable but made me feel like I was at home with a friend chatting about a new truck. The rest of the staff, from the concierge, to the sales managers, to the finance department, went above and beyond to make sure I was satisfied. I live on the other side of town, so the location is not the most convenient for me, but I will make the drive for service and future purchases because I know I will be taken care of.

Also, I checked out the service center and it is SPOTLESS. I haven t had to use it yet, but if the shop is any indication of the quality of service, my truck will be in good hands.