The food is great but the take out service needs t...

The food is great but the take out service needs to be well organized. I understand that due to the pandemic most restaurants and businesses had to improvised by adapting to changes . I went in and was told to place my take out order by calling the number on the disposal menu which I did from from car parked outside . Before heading out I asked them where do I pick up my order and how would I know it is ready. I was told that someone will come out and wave at me. After waiting 30 minutes I realized that something was wrong so I went in and a server asked me what was my order I told her I was waiting and no one came out and my order was as sitting there. She apologized but saying i was giving the wrong information and I was to check 15 after placing the order . I check the order to see if it was still hot she responded that everything was there. I paid cash , she kept the received . As I got home and abs verified the content of my order I was ONE order short ( extra Short Slack of 3 pancakes ) . I love 10 miles away and wasn t driving back. Other than that the food is great.