Crystal Bishop

Review of Capilano Volkswagen Inc.

My husband and I have been coming here for 2 years...

My husband and I have been coming here for 2 years to service our Tiguan. There has been a problem literally every time with the servicing. They charge you for things they dont do and then set up an appointment for you to come back when you complain. It's always 4 hours wait time to do anything, even something simple as they missed a fluid last time, so they want us to come back in for another 4 hours. I love my VW, but I HATE this dealership and will never be dealing with them again.