The Altus Infusion branch part of the company is n...

The Altus Infusion branch part of the company is not very organized. It is like the left hand does not know what the right hand is doing. They said to come in at 8 and no one showed until 8:30 am. They do not communicate appropriately. Upper management do not return phone calls within 24 to 48 hours. They have different policies for different offices across the country with no uniformity. Patients are not communicated to on a consistent bases. They are always asking them to use out of network insurance benefits when not necessary.