Organised wifi with iiNet when I moved house. Plac...

Organised wifi with iiNet when I moved house. Placed my order on a Wednesday night and it took until the next Friday for the modem to arrive. Once the modem was delivered the internet would not work. After I had been told it would work as soon as I plugged it in. After spending 2 hours on the phone I was told that it would be a further 24-48 business hours for the internet to be connected so I would be without internet over the weekend. The reason for the delay was an "internal error" when iinet was processing my order. Very disappointed in the service I received, no apology or compensation offered. Would not recommend this service!