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Helen Hall

3 years ago

I went on Tuesday 18th February with my 2 daughter...

I went on Tuesday 18th February with my 2 daughters and 2 grandsons to meet 2 friends with their grandson. Arrived at 12-30 to be told 45 minute wait for food. When our friends arrived at 1pm we could no longer order food as they hadn't enough staff to cope as it was half term. People were turning up with their kids and leaving after being told that. I would have thought more staff would have been on as its a family restaurant or so we thought. Very disappointed as were the my grandchildren. Won't be using there again. Have left 1 star for the staff that were on.Come on beefeater you are a family restaurant so put extra staff on in school holidays.Very disappointed.

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