The high ratings on here are solely for the face v...

The high ratings on here are solely for the face value of the place which quickly disappear. We had placed reservations, which when mentioned to the seater she looked like a deer in headlights and we ended up waiting 30 minutes to be seated.

Gordon, our server, could not have been more disengaged if he tried. All of our orders were brought to the wrong person at our table, the temperature of my steak and my daughter's steak were mixed up, any question about the menu was met with a scoff and a glare. I would have loved to have sent the steaks back but by then we had waited over an hour for our food and the extra wasted time with tired children was not worth it. But, when it came time for the bill he was certainly all smiles and handshakes.

I have been here one time prior and it was ok then but nothing spectacular, but this episode made it unlikely I'll return again.