My husband went there for an appt. it took forever...

My husband went there for an appt. it took forever to get on their calendar, then gets there, there is a wait. It took forever to get a bill. And when trying to actually pay the bill, their invoice is the most antiquated bill with no means for e payment. It says to call a number. If I could get someone to answer the phone I could pay the dumb invoice. Get it together Clinical Skin Center!