Art Green

Review of Skullcandy Inc.

I sent back my Titan ear buds purchased on 5/12/13...

I sent back my Titan ear buds purchased on 5/12/13. They gave me a cerdit of $40. which was less then the new price of $50 on the titan with mike. I called c/s and left a msg. Chersie, a supervisor from Utah called me back, which was unexpected. I complained, she listened and said my model was discontinued. I asked where the older models are kept. I was advised There are none available, which I did not believe. She put me on hold, came back and was nice enough to upgrade me to the newer Titan. Great Job Cherise and Titan. All this was done without arguing.