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Don't trust them...

Don't trust them...
My son had toenail surgery at Tomball Regional Medical Center performed by Dr. Fiala of Louetta Foot & Ankle. Prior to the surgery I asked about costs and was told to expect the Dr bill, the Tomball Regional Medical Center bill, and the Anesthesiologist bill. In writing I verified costs with each prior to the surgery as each determined my out of pocket cost estimates with my insurance company. After these 3 companies sent claims to my insurance company, I was left with a $1,000.00 bill from Tomball Regional Medical Center compared to the $43.00 out of pocket amount they estimated and had us pay. After reviewing the upfront estimates and asking for a correction or at least to reduce their costs, I was sent to their hired billing center, aka. collections. Louetta Foot and Ankle did absolutely nothing to help resolve THEIR PREFERRED Outpatient Surgery Center's position change concerning my costs. Each of these provider's estimated patient costs were in writing, but after the surgery, they simply did not honor their written word. We all know that medical facilities check your amount to pay before they give you an estimate. So when the estimate is $43 out of pocket and you pay it, then 2 months later get a bill for $1,000.00 from them, you might want to go somewhere else.

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