Horrible place to do business. Only had to have a ...

Horrible place to do business. Only had to have a switch for my memory seats replaces since it is still under warranty. They told me my vehicle was ready for pickUp. After work 6a to 6p I went straight to this dealer to pick up my vehicle. The salesman said he would stay 15 mins after 6p when the shop closed so I can pick it up so I can get to work the following morning. Don't you think, since the salesman was about to leave for the day, and since the business was already closed, and... knew I was enroute to pick it up, that they would have the vehcile ready to roll...? Right! False... we sat there for about an hour because one.. he couldn't even find our jeep, finally did but then two... couldn't find the keys. Had a shop boy running around trying to find it with him. How disorganized and unprofessional! Then says we can pick up the vehcile the following day and if they cannot find the key they will have a new one programmed. this place is a joke!!!!