This resort do not even deserve a star or even to ...

This resort do not even deserve a star or even to call a resort, is a dump place. Horrible customer service, unhelpful my family travel a long way get there late and they scammed with their mandatory All inclusive fees, their pool and bar close and still wants to overcharged fees. We used our exchange points so not worth it to visit this unpleasant place. Is the second time in Costa Rica and both times have been a nightmare.