B

I came in to be seen at franklin square since 6:00...

I came in to be seen at franklin square since 6:00pm and was in the hospital until 2 in the morning. I was seen twice each time and in between that time I was seen about an hour each. I left at 2am with no results as I m pregnant and had not eaten since I been in the ER and was told I can get my results online. I called in the morning because I didn t understand the portal and they told me everything was fine which was great. But I would ve still been sitting down had I not asked if I could call for results nor was I properly discharged, S.N. I asked on multiple occasions how much longer respectfully and was told that I was up next... that was 4 hours before I left. Why have me wait all that time and wait until I ask in order for me to be told I can just call in for results. In addition to that I sat down for about 6 hours with an IV in my arm that really had no reason to be there. The doctors that I see affiliated with Franklin are great but I will not be going to franklin square s ER after giving birth. I won t go to this hospital for this reason alone. There are closer hospitals. I guess for good customer service and speedy you have to be belligerent and cursing about wait time in order to get attention that s what I ve witnessed as I sat in the waiting room all that time.

Comments:

No comments