I have been a regular customer for years

I have been a regular customer for years
in the Sacher-owned Crossfields Australian Pub. On today's visit I have allowed the boss to ask for a small paper banner as a souvenir. Answer: It costs us something, because everyone could come. Is not that paradoxical? The rich company Sacher is too good to give away a small paper banner (value maybe 30 cents). I will surely redistribute this negative experience. The Fast.Sacher including Crossfields Australian Pub will never see me and my relatives again.