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bethany pointer

4 years ago

I had a terrible experience yesterday. I made an a...

I had a terrible experience yesterday. I made an appointment appointmentfor a heartworm test on Thursday April 9 and when I got to my appointment I was asked to wait in my car due. To COVID. No problem. After 45 minutes I was called and the voice on the other end non chalantly said that they were out of heartworm tests and they couldnt take me. I was livid. I understand that in these times there are limited resources. I do not have have a problem with that. My problem lies with the fact that I feel like my time was completely wasted. I really feel disappointed as I adore the vet here and my baby loves coming here. I have referred many of my friends here too. I think it may be time to take my business elsewhere. Sad.

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