Tim Robey

Review of Cumming Dental Associates

Based on my experiences, I believe this dental pra...

Based on my experiences, I believe this dental practice 'stacks your bill' with unnecessary work and services. I've had excellent dental hygiene my entire life and suddenly when I changed to this dentist I needed my first root-canal followed by a crown amounting to thousands of dollars in mostly uninsured charges. This week I went in for a routine cleaning and before I walked out the door they took my credit card for over $400 in charges. Yes, $404 for a cleaning that cost me $335 out-of-pocket! They actually doubled-up on the XRAYs, taking and charging me for both bite-wing and panoramic on the same appointment! It isn't because they noticed anything from the cleaning or the bite-wings because they didn't even look at them before escorting me to the panoramic machine; it seemed routine and part of their game! When I questioned why they needed both and that it seemed redundant to me, they first hinted that my insurance company needed it, but when I questioned why they would not pay for it suddenly there was a "mistake" in their claim process and that they would be refunding hundreds of dollars to me (busted!). Their claims admin said I needed to talk to the dentist when I come back for my next appointment about why they doubled-up on the XRAYs!

Furthermore, now they want to go ahead and replace a filling that they claim has chipped and must be replaced. Put me through more pain and suffering for a supposed chip that I can't see or feel and have no problem with? They threatened that it could turn into another root-canal if I didn't.
I doubt it seriously; I'm convinced that they add unnecessary services to stack your bill. To them it is +$ but to us it is pain and suffering followed by -$. I'm finding a new dentist!