Firstly, I had to ring three times simply to get m...

Firstly, I had to ring three times simply to get my insurance set up as I was on hold for more than an hour each time. Not a great start.

The manager then rang me back, having gone back to the original price, and I thought "OK, it's a one off, just get it sorted".
Two months and 25 emails later, and I'm still having to provide documentation for them with letters saying my policy is in danger of being cancelled. To clarify, this is because they need my no claims discount proved in a certificate format, rather than as a letter. I've contacted my old insurance company five times to request this, and they're as baffled as I am.
Now I've come on here and seen that everyone seems to have issues with right choice!
Wouldn't touch them again with a barge pole. Avoid at all costs, even if they look the cheapest- it's honestly not worth it.