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Service fixed issues I was having previously but t...

Service fixed issues I was having previously but the technician left a big tool under the seat and I did not notice it too. I was in deep trouble when that tool rolled down and struck at the brake when I was trying to stop at a signal. Luckily there was no traffic during that time and my car was in the middle of 4 way intersection and used hand brake to stop the car. On the same day I called the service department and they took it easily as if its not their mistake and asked me to come and drop that tool at service center. Really disappointed the way the service department behaved with me. At that point onwards I decided to take my both cars to Irving Honda service center instead of Frisco.

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