Well I wish I didnot have to write this bad review...

Well I wish I didnot have to write this bad review but I didn't get good customer service. This place was good until I was a customer and as soon as I went back to turn my lease in early , they treated me like they don't recognize me . I was greeted at the reception and the guy told me to wait there once I told why I'm here . Nobody offered a seat even . After going back and forth with apparently their manager I was informed there is no way I can turn in the lease unless I go back and make payments to hyndai n bring a letter . I told them that I can make all remaining payments which was 3000 dollars . They said there is no way they will take my car . I was informed that my car has lost more than half of its purchase in 18 months so the only way is to make all payments which I was willing to do . I told them that I was informed by hyndai finance that I can leave the car with dealership and later can make the payments . Their manager , I don't know her name told me " I can't just come here and give them key " and our manager John is not available now . I could see John sitting in cubicle by the way .Later on John appraised the car and I was informed it's better if I go back and pay in full first and come back with car .
I called another Kia dealership in area and they were surprised how I was treated at this place . They told me over the phone to come there . I even didnot buy from them , I leased my car from Wallingford location .
Next day I went to other Kia dealership and they took my car and gave me a paper to sign and I walked out.they told me I was right that I can make total payments to finance company and other dealership could have taken my car .
John I know you read these reviews . Probably I will buy Kia again for kids or for somebody but I will never buy from your dealership .this is not how you treat your customers when they are on receiving end . Is that silver plaque on your wall applies only to those who come to buy only . Please amend that with " for Buyers only " please .