leanna say

Review of Hayden Jennings Properties

The only person who actually responds to anything ...

The only person who actually responds to anything is Keith. Everyone else has terrible communication. We lived in a pretty unit downtown. In May I sent a report that there was a new crack in the ceiling and I was concerned it would drop. They said they sent someone to look at it who said it was fine. Two months later there was a big hole in my ceiling where my bed used to be. Two months after that a hole in the hallway appeared. We showed it to Sam who said he would take care of it. We moved out before anything happened. We had to break our lease to move out. On move out we payed our lease break fee and the "property management listing fee". They posted it as the property not allowing dogs with no pictures and at two hundred dollars higher than what we were currently paying per month. It wasn't until two weeks after we told them to post it that Megan told me she was sorry there weren't pictures and that her intern must not have posted it correctly. After I sent photos to her to post we finally had some interest. The new renters who moved in agreed to one hundred higher than what we were paying but the owners still wanted a higher lease break fee. On top of that they took out 420 dollars from our security deposit for "damages" to paint two wall spots that had photos and a tv mounted. The painter bill said "repaint the entire unit". We only lived there for 6 months. I do not recommend renting from this management company unless you want poor communication and extra charges.