Tiffany Thomas

Review of North Cypress Medical Center

I have been hospitalized over 20 times in the last...

I have been hospitalized over 20 times in the last two years in different states and different hospitals. 5 of them have been at NCMC in the last three months. All 5 have been extremely negative experiences. The facility itself is nice, but that's about it. The doctors do not communicate with each other or the patient well, and will even fight with each other through patient, expecting patients to carry messages to the other doctor. Half of the nurses and PCA's are rude and disrespectful. They often refuse to pass along messages, questions, or requests to the doctor, even when the patient is having obvious adverse reactions to medication. They rarely answer the call lights within 10 minutes, and when you call their phones they are huffy, rude, and act like you are really putting them out. Their dining staff are inconsiderate and barge into rooms without knocking. Some even come in when they are specifically told to NOT come in because someone is changing. It could be a good hospital but the staff's lack of consideration make it a miserable experience. The only reason I keep coming back is because it's the closest to my house and the ER wait time is minutes while other hospital wait times are hours.